We are excited to announce the release of the "Policy Rules" feature in TrustWin, our advanced content moderation platform. This new functionality allows users to create and enforce moderation policies directly through our user interface, streamlining the moderation process and ensuring compliance with various content regulations, including internal policies, country laws, and specific content regulation frameworks like the EU's Digital Services Act (DSA).

Users can now define rules that describe their moderation policies. Whether it's for adhering to internal terms of service, acceptable use policies, country-specific legal requirements, or broad content regulations, Policy Rules can be customized to match the unique needs of each platform.

How It Works

• Tag-Based Decision-Making: Policy Rules work in tandem with content tags, including custom tags, to automate decision-making based on the tagged content. This integration allows for nuanced moderation actions tailored to the type of content identified.
• Customizable Actions: With Policy Rules, the platform offers customizable moderation actions such as disapproving content, blocking users, muting users, or issuing warnings. This flexibility ensures that moderators can enforce policies in a manner that aligns with their platform's ethos and user engagement strategies.
• API Integration and UI Control: TrustWin's Policy Rules are designed to be set up once through API integration, allowing all subsequent content decisions to be managed via a user-friendly interface. This eliminates the need for ongoing code updates when modifying moderation policies or actions.

Benefits for Customers

• Enhanced Compliance: Easily update and enforce moderation policies to stay in line with evolving legal requirements and content regulation standards.
• Streamlined Moderation Workflow: Reduce the need for manual intervention by automating content decisions based on predefined Policy Rules.
• Flexible Policy Enforcement: Adjust moderation actions on the fly to address emerging trends, user feedback, or changes in legal frameworks without needing to alter the underlying codebase.
• User Engagement Management: Utilize customizable actions to manage user behavior effectively, promoting a safer and more engaging online community.

This release marks a significant step forward in content moderation technology, providing TrustWin customers with unparalleled control over their content moderation strategies. By leveraging Policy Rules, platforms can ensure their content remains compliant and aligned with their community standards, all while maintaining the flexibility to adapt to new challenges and regulations as they arise.

For more information on how to leverage the Policy Rules feature in your content moderation workflow, please visit our website or contact at info@trustwin.io.